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It seems as if MP3sale team is taking all the necessary stops to regain their customers confidence, as they announced yesterday that they plan to offer another compensation deal to their members

It was nearly one month ago since MP3sale offered compensation for the downtime of their service, which was due a to hard-hitting server failure. But since then, restoration still continues and customers are starting to see a glimpse of favorite music shop coming back to life. Most of MP3sale.ru is functional, except for .zip feature which is still under-going heavy development.

To calm much of the anger expressed by their customers on the forums, they have decided to offer another compensation deal, despite the poorly phrased announcement, it has cheered up a lot of the customers and regained much trust. The new compensation deal is likely to be confirmed within the new fey days.  Details here:

Gift Certificates will be given to each MP3sale customer, which will double your current balance up to the point of activation. The gift certificates, I believe, are valid for 1month, so you could top up your account as much as possible within the month and then use the gift certificate to double it?
For customers who purchased money during the recent restoration period, but were unable to download music, their case will be individually dealt, but most probably only if the customer comes forward first and will most likely have their last deposit (with bonus) doubled.

All in all, you can’t blame MP3sale for trying to please everyone and they’ve done a pretty good job of it. I predict they are going to lose fair bit of money in the beginning, but will gain back the respect for their shop and will thus continue to thrive.

[Unofficial MP3sale Forums] via [MP3sale]