Sep 07
2008
I needed a change from the usual sluggish-web-based message support system that a lot of music shops offer (no need to mention names) and decided to request my music from MP3sale, as they didn’t initially have what I wanted. Posted on their music request forum and got the answer and the music I wanted within 24 hours. Exactly what customer service should be.
Within this time where anyone can start an online music shop (as long as it is in the right country), it seems basic business practice is being forgotten or simply thrown out the window due to laziness. While customer service maybe the most tedious and demanding area of running a shop, it also your No.1 tool to in getting those 1-time-customers coming back to your site. So I will take this time in saying ‘well-done’ to MP3Sale.
[MP3sale]
